# Refund & Cancellation Policy
**Effective Date:** June 24, 2026
## Refund Policy
Thank you for choosing **LeadZilla by Macroword TechZone**.
We are committed to providing reliable software and customer communication solutions. Please read our refund policy carefully before purchasing any subscription or service.
* All subscription plans, setup fees, and service charges are generally **non-refundable** once the service has been activated or delivered.
* If you believe you have been charged incorrectly or experience a billing error, please contact us within **7 days** of the transaction. We will review your request and process an eligible refund if applicable.
* Refunds will not be provided for:
* Partial use of a subscription.
* Change of mind after purchase.
* Failure to use the service.
* Suspension or restriction caused by violations of our Terms of Service or Meta Platform policies.
* Service interruptions caused by third-party providers such as Meta, internet service providers, or payment gateways.
## Cancellation Policy
* You may cancel your subscription at any time by contacting our support team or through your account (if available).
* Cancellation will stop future renewals.
* Your account will remain active until the end of your current billing period.
* No refund will be issued for the remaining period of an active subscription unless required by applicable law.
## Contact Us
If you have any questions regarding refunds or cancellations, please contact us:
**LeadZilla by Macroword TechZone**
**Website:** https://app.techwapi.in
**Email:** [support@techwapi.in](mailto:support@techwapi.in)
**Phone:** +91 6280612341, +91 9988277100
**Address:**
Macroword Techzone LLP
New Gagan Nagar, Giaspura
Ludhiana, Punjab – 141016
India